Questions and inquiries regarding order fulfillment, refunds, exchanges and the replacement of damaged/defective merchandise are handled by the i9 Sports Customer Service Center Monday through Friday between the hours of 9:00 am and 7:00 pm via:
Toll Free: (800) 975-2937
Shipping & Handling
Orders shipped within the Continental US or to Hawaii will be sent from our suppliers as indicated below. You can expect to receive your merchandise orders within 5-15 business days depending on the product(s) ordered. Please refer to the information below for the approximate timeline(s) and note that orders may arrive in separate packages.
The Reversible i9 Sports Shorts, Spirt Packs, Fan Gear and general apparel items are fulfilled and shipped by our supplier, YBA Shirts. To help maintain the quality of your new merchandise, it is recommended that you hang dry items that contain the screen-printed logo.
The Athletic Gear Packs are fulfilled and shipped by our supplier, Athletic Stuff, and will arrive within 5-7 business days of placing your order.
You may return new, unworn, unused merchandise that is in its original condition for a full refund of the amount originally charged to your credit card within 30 days of receipt. Return the item(s) to the address below and indicate if the return is for a refund, exchange or replacement of merchandise. Please include a copy of your packing slip or the original order number.
|For Shorts and General Apparel Items||For Athletic Gear Packs|
|(Sold and returned as full bundled packs only)|
|YBA Shirts||Athletic Stuff|
|1184 N Industrial Park Road||1615 Commerce Way, Unit C-2|
|Orem, UT 84057||Paso Robles, CA 93446|